Team Leader

Team Leader Courses

Operations

Competitive Shopping
Expiries & Damages
Fair Rostering
ISL Change Request
Management Reports & Dashboards
New Employees First Day
Scorecards & Store Objectives
Stock Controls
Stock Take
Store Visit

Leadership Skills

Dealing with Customer Complaints
Delegating and Following up
Disciplining
Emotional Intelligence
IDP Training
Interviewing
Leading a Team
Managing Difficult People
Managing staff
New Team Leader Common Mistakes
Training and Development of your Team

Systems

Excel 101
Training staff