Customer complaints Bukeka Mdladlamba 14 Lessons 439 Students Free Login to Enroll Free Login to Enroll Course Details Customer complaints Bukeka Mdladlamba 14 Lessons 1 Quiz Certificate 439 Students Current Status Not Enrolled Price Free Get Started Login to Enroll Course Content 1 Customer complaints 2 B.L.A.S.T Approach 3 Believe 4 Listen 5 Apologize 6 Satisfy 7 Thank 8 Tips to handle customer complaints 9 Speech 10 Thought 11 Body Language 12 Action 13 Escalation 14 Follow up Customer complaints quiz